What data is collected on Pop Eye Optical?

When you browse certain user data is collected via browser cookies to make your shopping experience more convenient. Your location and IP address is collected by our website and also by third party analytics tools. Also usage data such as which browser you use, device type and operating system.

When you add product to the shopping cart cookies will record what product was added and in case of connection interruption, your product will still remain in your shopping cart.

When you place an order other private information will be collected that is necessary for the order fulfillment. It will include your name, shipping and billing address, telephone number, your e-mail and password along with the credit card.

What data about me is saved by Pop Eye Optical?

Your name, e-mail address, shipping and billing address is saved on our servers. Credit card information is not saved on our servers. We will only retain transaction id, time stamp and payment approval code. We will not retain any of the credit card number, expiry date, name on the card and security code. This information will be retained by our payment processor for the purpose of transaction.

We will not save and retain your password in human form. Password that you created on is encrypted and not displayed to us. If you need to recover your password, you can do so from Your Account.

Is information collection and exchange encrypted?

Yes, all personal data and payment data is encrypted by PCI compliant technology.

Can you delete my record after order is filled?

Yes, upon request, we can delete your user and order record from our servers after 6 months of order fulfillment date. As a standard requirement, our payment processor and processing bank requires us to retain order details for 6 months, after which it can be deleted. Simply e-mail us record deletion request and we will do so within 2 business days.